If you need any additional software on your Remote Desktop please contact our support team to install it for you.
Problem: The actual bitrate (1) is lower than settings bitrate (2) There are 3 possible reasons of such a behavior: 1.Processor load is too high. You can check your processor load on Xtreamer monitor (3) or in your Task Manager. The processor load should not be higher than 80%. Solution: Turn off the software that […]
When the user establishes the first connection to Remote Desktop from the new device, Windows Security pop-up appears. Fill the same login and password which you use in the Xtreamer Client software and click “Ok”. Enable checkbox “Remember me” to skip this window during the next connection. Sometimes “User name” field is unavaliable – your […]
If your stream viewers can’t hear the sound in your broadcast, you should choose the correct microphone device. There are 2 ways to do this (both of them should be done in the right way) Setting the audio device in Xtreamer To set the correct microphone in Xtreamer, choose the device in “Audio” section of […]